FAQs

R&D Design

(1) How is your R & D capacity?

Our R & D department has 8 designers&engineers in total, and 6 of them have participated in large customized bidding projects. And our company has a large number of research and development patented products. In addition, our company has established R & D cooperation with 10 universities and research institutions in China. Our flexible R & D mechanism and excellent strength can satisfy customers’ requirements.

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(2)What is your R&D philosophy?

Our products are based on practicality, less material, stable structure and easy installation as the core research and development concept.

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(3)How often do you update your products?

According to the specific situation of each project, different design plans will be made, and some parts may require new research and development.

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(4)What is the difference between your products in the industry?

Our products adhere to the concept of quality first and differentiated research and development, and satisfy the needs of customers according to the requirements of different project plan.

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Certification

What certifications do you have?

Our company has acquired IS09001 quality management system certification, ISO14001 environmental management system certification and ISO45001 occupational health and safety management system certification.

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Procurement

(1) What is your purchasing system?

First, our purchase department has 4 purchasers, who are responsible for different materials and items purchasing. We adhere to the principle of professional people doing professional things, on this basis,Our procurement system adopts the 5R principle to ensure the “right quality” from the “right supplier” with “right quantity” of materials at the “right time” with “right price” to maintain normal production and sales activities. At the same time, we strive to reduce production and marketing costs to achieve our procurement and supply goals: close relationships with suppliers, ensure and maintain supply, reduce procurement costs, and ensure procurement quality.

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(2) Who are your suppliers?

At present, we have been cooperated with 30 suppliers for at least 7 years, and those who all are the best in their industry.

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(3) What are your standards of suppliers?

We attach great importance to the quality, scale and reputation of our suppliers. We firmly believe that a long-term cooperative relationship will definitely bring long-term benefits to both parties.

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(1) What is your production process?

1. The production department adjusts the production plan immediately after receiving the assigned production order.

2. Material handlers go to the warehouse to pick up materials.

3. Check the corresponding production equipment.

4. After all the materials are ready, the production workshop personnel start production.

5. Quality control personnel conduct quality inspection after the final product is produced, and start packaging after passing the inspection.

6. Put the packaged products into the warehouse.

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(2) How long is your normal product delivery period?

For samples, the delivery time is within 3 working days. Most of the materials and parts are available.

For bulk production, it normally will take us 2-3 days to finalize the design drawing and decide the final plan after the deposit is done, then start the production. And then it will take us 20-25days to finish the production. If our delivery time does not meet your deadline, please double check your requirements with your sales. In all cases, we will try our best to meet your needs.

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(3) Do you have MOQ ? If yes, what is the minimum quantity?

Yes, our MOQ is 300sqm for greenhouse, and for other items, please confirm with our salesperson.

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(4) What is your total production capacity?

Our total production capacity is approximately 1,500,000 tons iron raw materials per year,

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(4) What is your total production capacity?

Our total production capacity is approximately 1,500,000 tons iron raw materials per year,

Please contact us for further information.

(5) How big is your company? What is the annual output value?

Our factory covers a total area of 8,000m² and we established from 1995, and till now we have been doing exporting for 10 years. The output value in domestic market is about 33 million dollars and foreign market is about 8 million dollars in 2021.

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Quality control

What is your quality control process?

Our company has strict quality control process.

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Shipment

(1) Do you guarantee safe and reliable delivery of products?

Yes, we always use high-quality packaging for shipping. For small package, we will make the quality wood package frame to load the small greenhouse, and mostly we use full container to load the materials.

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(2) How about the shipping fees?

The shipping cost depends on how you choose the way to ship the goods. And different destination will have different cost, and we will consult at least 3 different shipping company and choose the best option for you, and you can also handle the shipping by yourself.

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Payment method

(1) What are the acceptable payment methods for your company?

30% T/T deposit at least, 70% T/T balance payment before shipment.
More payment methods depend on your order quantity.

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Installation&Engineer support

(1)What will you provide to help the construction&installation

We will provide the design drawing, installation drawing, 3D drawing, installation manual to you to help the construction&installation.

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(2)Will you provide supervisor to guide the installation?

Yes, we have 8 experienced engineers who are very familiar with our design and installation methods. So if it is necessary, we will suggest you to hire our engineer to go to your site to guide the installation.

Please contact us for further information.


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